Terms of service.

01Who we are

scalelane.io and the ScaleLane service are operated by Meyence LLC, a limited liability company formed in the State of Wyoming, United States, with its registered office at 6405 Saykally Rd, STE 5763, Cheyenne, WY 82009, United States ("ScaleLane", "we", "us").

You can reach us at contact@scalelane.io.

02What these terms cover

These terms apply when you browse this website, submit an application or use the merchant portal (together, the "Service"). By using the Service you agree to them. If you use the Service for a business, you confirm that you are authorised to act for it.

If you do not agree with these terms, please do not use the Service.

03What ScaleLane does, and does not do

ScaleLane provides an application through which our team reviews your business and, where a suitable option exists, puts a payment processing offer in front of you. Once your application is accepted, ScaleLane gives you access to a dashboard and a checkout page builder (Checkout Studio), under the agreement that then applies.

ScaleLane is not a bank, a payment institution or a money transmitter. Payments are processed, and funds are held and settled, by third-party payment providers under their own terms. Whether to accept a business, and on what conditions, is ultimately decided by the relevant provider.

04Your application

Submitting an application is free and requires no card details. It is not an offer, a contract for payment processing or a promise of approval.

• You agree to give information that is accurate, complete and current, and to correct it if it changes.
• We may ask for supporting documents, such as proof of identity, a bank document or company registration. They are requested and uploaded through your merchant portal.
• We may decline an application, or stop reviewing it, at our discretion and without having to give reasons, including where information is missing or cannot be verified.

05How long the review takes

Every application is reviewed individually. No review time is guaranteed: it depends on your business, the documents requested and the requirements of the relevant provider. If we ask for documents, the review continues once we receive them.

06Offers, fees and the agreement that follows

Using this website, the application and the merchant portal is free.

If an offer is available, we explain the rates, payout schedule and any reserve or additional requirement before you decide. Those conditions are set out in a separate agreement with us and/or the relevant payment provider. Nothing is charged, and no processing starts, until you have accepted that agreement. If these terms and that agreement conflict, the agreement prevails.

07Your merchant portal

You sign in to the merchant portal with a one-time code sent to the email address used in your application. Keep access to that mailbox secure: anyone who can read it can open your portal. Tell us at once if you believe someone else has had access.

08Demonstrations on this website

The videos and visuals on this website show the product with demo data. The store, customers, orders and amounts they contain are fictitious.

09Acceptable use

You agree not to:

• submit false, misleading or stolen information or documents, or apply on behalf of a business without its authority;
• use the Service for any activity that is illegal where you or your customers are located, or that infringes the rights of others;
• attempt to gain unauthorised access to the Service, disrupt it, probe it for vulnerabilities or get around its security measures;
• scrape or copy the Service by automated means, other than ordinary indexing by search engines;
• upload files containing malware.

10Intellectual property

The Service, including its software, design, text and the ScaleLane name and logo, belongs to ScaleLane or its licensors. We grant you a personal, non-exclusive, non-transferable right to use it for its intended purpose. You keep all rights in the information and documents you send us, and you allow us to use them to review your application and provide the Service. Third-party trademarks mentioned on this website belong to their owners.

11No warranty

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we make no warranty that it will be uninterrupted or error-free, that an application will be approved, or that any offer will be available. Content on this website is general information, not legal, financial or tax advice.

12Limitation of liability

To the fullest extent permitted by law, ScaleLane is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or business opportunity, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of the amounts you paid us for the Service in the twelve months before the claim, or one hundred US dollars.

Nothing in these terms excludes liability that cannot be excluded under the law that applies to you.

13Suspension and ending

You can stop using the Service at any time, and ask us to close your application by writing to us. We may suspend or end your access if you breach these terms or if we are required to by law or by a payment provider.

14Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. The state and federal courts located in Wyoming have exclusive jurisdiction over any dispute, unless the law that applies to you requires otherwise.

15Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change is significant and you have an application in progress, we will tell you by email. Continuing to use the Service after a change means you accept the new version.

16Contact

Questions about these terms: contact@scalelane.io, or by post to Meyence LLC, 6405 Saykally Rd, STE 5763, Cheyenne, WY 82009, United States.